StartMyDiet

Cancel Subscription

Easily cancel your subscription by entering the email you used when you purchased.

Need help cancelling? FAQ

Quick answers to make cancelling as easy as possible.

  • Can't find your purchase email?+

    Search your inbox (and spam) for "StartMyDiet" — your receipt will be there. Still stuck? Tap the green Need help? button in the bottom-right and we'll look it up for you.

  • Which email should I use?+

    Use the same email you entered at checkout. If you're not sure, check your inbox for your StartMyDiet receipt — that's the right one.

  • Need to talk to a human?+

    Email flight@startmydiet.org or call 443-926-1834. We reply within 1 business day.

  • How do I cancel my subscription?+

    Enter the email you used at purchase in the field above and tap Cancel Subscription. Our team will process it within 2 business days and email you confirmation.

  • Will I be charged again after cancelling?+

    No. Once we process your cancellation, you won't be billed again. You'll keep access until the end of your current billing period.

  • Want a refund too?+

    Open the Need help? chat in the bottom-right and type "refund" — we'll log a refund request for our team to review.